Curacao | Sales Talent Assessment

Full Name / Nombre Completo *

Select Department(s) You're Applying For *

Choose at least one department. You'll answer specific scenarios for each selected department.

Furniture Sales

Appliances Sales

Electronics Sales

Fashion & Accessories Sales

Personality & Work Ethic

Mark the box that best represents your agreement.

1 = Strongly Disagree / Totalmente en desacuerdo
2 = Disagree / En desacuerdo
3 = Neutral / Ni de acuerdo ni en desacuerdo
4 = Agree / De acuerdo
5 = Strongly / Totalmente de acuerdo

Question #1: I enjoy starting conversations with strangers in a store setting.

Question #2: I recover quickly from rejection or a lost sale.

Question #3: I sometimes avoid engaging with customers who seem uninterested. (Reverse scoring)

Question #4: I naturally set personal sales goals higher than what's required.

Question #5: I often focus more on making the sale than on understanding the customer's needs. (Reverse scoring)

Question #6: I am comfortable using tablets or point-of-sale systems while engaging with customers.

Question #7: If a customer doesn't buy right away, I usually move on without following up. (Reverse scoring)

Question #8: I adapt my communication style depending on the customer's personality.

Question #9: I believe it's better to make a quick sale than to spend extra time building rapport. (Reverse scoring)

Question #10: I enjoy learning about new products and sharing that knowledge with customers.

Question #11: I sometimes find it difficult to stay energetic during long shifts. (Reverse scoring)

Question #12: I look for ways to sell additional items when a customer is ready to buy.

Situational Judgement

A customer says, 'I love it, but it's too expensive.'

BEST option:

A) Emphasize the product's quality and long-term value.

B) Suggest a similar option at a lower price.

C) Tell them to come back if they change their mind.

D) Insist they can't find it cheaper anywhere.

WORST option:

A) Emphasize the product's quality and long-term value.

B) Suggest a similar option at a lower price.

C) Tell them to come back if they change their mind.

D) Insist they can't find it cheaper anywhere.

A customer wants a product that's above their budget.

BEST option:

A) Show alternatives that meet their needs at a lower price.

B) Explain payment options that make it more affordable over time.

C) Drop the conversation because they can't afford it now.

D) Push the expensive option without addressing their budget concern.

WORST option:

A) Show alternatives that meet their needs at a lower price.

B) Explain payment options that make it more affordable over time.

C) Drop the conversation because they can't afford it now.

D) Push the expensive option without addressing their budget concern.

Two customers need help at the same time.

BEST option:

A) Greet both and set expectations for when you'll help each one.

B) Serve the one who seems more likely to buy and ignore the other.

C) Ask one to wait without telling them how long it might be.

D) Get a teammate to assist one while you help the other.

WORST option:

A) Greet both and set expectations for when you'll help each one.

B) Serve the one who seems more likely to buy and ignore the other.

C) Ask one to wait without telling them how long it might be.

D) Get a teammate to assist one while you help the other.

A customer is ready to buy, but the exact product they want is unavailable today.

BEST option:

A) Suggest a similar alternative they can take home today.

B) Offer to order the exact product and arrange delivery.

C) Tell them you can't help and end the conversation.

D) Recommend checking other stores without offering alternatives.

WORST option:

A) Suggest a similar alternative they can take home today.

B) Offer to order the exact product and arrange delivery.

C) Tell them you can't help and end the conversation.

D) Recommend checking other stores without offering alternatives.

A customer buys a main product but doesn't mention accessories or extras.

BEST option:

A) Suggest relevant add-ons that enhance their purchase.

B) Let them buy only what they asked for.

C) Push unrelated items just to increase the sale.

D) Offer an add-on but don't explain why it's useful.

WORST option:

A) Suggest relevant add-ons that enhance their purchase.

B) Let them buy only what they asked for.

C) Push unrelated items just to increase the sale.

D) Offer an add-on but don't explain why it's useful.

Cultural & Language Fit

Mark the box that best represents your agreement.

1 = Strongly Disagree / Totalmente en desacuerdo
2 = Disagree / En desacuerdo
3 = Neutral / Ni de acuerdo ni en desacuerdo
4 = Agree / De acuerdo
5 = Strongly / Totalmente de acuerdo

Question #19: I can switch between Spanish and English mid-conversation without losing momentum.

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Question #20: I feel confident explaining credit terms in Spanish.

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Question #21: I actively use culturally relevant examples to build trust with customers.

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Question #18: Translate to Spanish: "Your first payment is deferred for 30 days and there is no prepayment penalty."

Financing Comfort

Question #22: If a customer pays for a $1,200 purchase over 12 months, about how much will they pay each month?

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Sales Talent Questionnaire

Personality & Work Ethic

Situational Judgement

A customer says, 'I love it, but it's too expensive.'

A customer wants a product that's above their budget.

Two customers need help at the same time.

A customer is ready to buy, but the exact product they want is unavailable today.

A customer buys a main product but doesn't mention accessories or extras.

Cultural & Language Fit

Financing Comfort